- How can we contact your company with questions?
- What type of paper is used for your prints?
- How are prints packaged and shipped?
- How much will I pay for shipping and sales tax?
- What is your delivery time?
- Are your prints fully guaranteed?
- What is your return policy?
- How do I return my print(s) for a full refund
- Are your images available for commercial licensing?
- What if I want different size prints?
- Can you deliver prints fully matted and framed?
- What type of mats are used for your prints?
- What if I want to mat and frame my own prints
TheWorldinLight can be contacted by mail, email, or telephone. Our address is:
TheWorldinLight Photographic Gallery
P.O. Box 893
Sterling Heights, MI 48311-0982
Our email address is:
accounts@TheWorldinLight.com
And our telephone number is:
586-354-7534
We use the highest quality heavy weight premium glossy photo paper for
our prints. Alternative paper is available upon request.
Prints
are centered on paper that is sized to fit
conventional frames, as shown in the table below. Contact
TheWorldinLight if you prefer borderless prints or prints with
different dimensions.
8" (and smaller) prints are centered on 11" x 14" paper
10" (and larger) prints are centered on 13" x 19" paper
These dimensions yield prints that are centered within a white border.
TheWorldinLight will accept special orders for matted and framed prints.
Since there is a wide variety of matting and framing options, please
contact me for details at
accounts@theworldinlight.com.
We use acid-free, bevel-cut mats prepared in colors selected to complement
each individual print. Mats are cut with outside dimensions to fit the
following frame sizes:
8" (and smaller) prints are matted for 11" x 14" Frames
10" (and larger) prints are matted for 16" x 20" Frames
Please contact the world in light if you prefer alternative mat dimensions.
Please note that
mats are cut with openings up to 1/2" smaller than
the dimensions of your print to avoid white space.
There are many frame shops which will provide this service to you at reasonable rates.
Also, art supply shops carry many colors of photo-safe matting and will custom cut mats
for you or sell you the matting if you'd prefer to do it yourself.
All photographic prints are securely packaged in thick, damage-proof tubes and
shipped fully insured
against damage and loss at no extra charge. I will replace at no charge
any print damaged during shipping.
TheWorldinLight provides free, fully insured shipping for every purchase. Sales tax is
charged only for Michigan residents. Michigan sales tax is 6%.
I strive to satisfy my customers with prompt deliveries and attempt
to ship within one week of receiving your order. Occasionally, due to vacations,
or when I am traveling, my delivery
time might be extended. When shipping delays are anticipated
for any of these reasons, I will post a warning on our "Site
News" page and attempt to contact the customer directly. If you
have urgent needs for fast delivery please contact us.
My prints are 100% guaranteed. Of course I want you completely
happy with the products you
purchase from TheWorldinLight Gallery. If for any reason
your print does not meet your expectations, please
return the print within one month of purchase with insurance
prepaid for a full refund of the purchase price.
Please
bear in mind that computer monitors vary dramatically in their ability
to display color. Consequently, your print might not match your
monitor. However, My customers typically find that our prints
far surpass the quality of the image displayed on their computer monitor.
I guarantee a full refund when my products are returned undamaged within
one month of delivery. Please return your product fully insured to:
TheWorldinLight Photographic Gallery
P.O. Box 893
Sterling Heights, MI 48311-0982
Simply repackage your print in the original or equivalent packaging and return it fully insured for
the purchase price via either UPS or the U.S. Postal Service to:
TheWorldinLight Photographic Gallery
P.O. Box 893
Sterling Heights, MI 48311-0982
I do license the use of my images. Please direct
written inquiries to:
TheWorldinLight Photographic Gallery
P.O. Box 893
Sterling Heights, MI 48311-0982
You can contact me, Robert Stephens at:
TheWorldinLight Photographic Gallery
P.O. Box 893
Sterling Heights, MI 48311-0982
Or call me at:
586-884-0040
Also, I am now partnering with Printroom, which
offers prints of different sizes than I'm currently offering.
Revised: 10/22/07.
